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JoVoGo Communications, LLC 's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, JoVoGo Communications, LLC's policies and procedures are subject to change.

In the course of serving its customers, JoVoGo Communication, LLC acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to JoVoGo Communication, LLC by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by JoVoGo Communication, LLC in the normal course of providing service. JoVoGo Communication, LLC also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, JoVoGo Communication, LLC uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within JoVoGo Communication, LLC. In addition, JoVoGo Communication, LLC may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

JoVoGo Communication, LLC will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of JoVoGo Communication, LLC, its partners, its employees and other customers of JoVoGo Communication, LLC's services. To protect the loss, misuse, and alteration of information that is collected from customers, JoVoGo Communication, LLC has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

JoVoGo Communication, LLC may use customer information to provide its customers with system information or information about new or upgraded products. JoVoGo Communication, LLC will never share customer information with third party vendors without permission from the customer.

Disclosure of customer information and communications

JoVoGo Communication, LLC will not otherwise disclose its customers' personal and account information unless JoVoGo Communication, LLC has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of JoVoGo Communication, LLC, JoVoGo Communication, LLC's customers, or others, or where JoVoGo Communication, LLC has a good faith belief that the law requires such disclosure.

JoVoGo Communication, LLC also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that JoVoGo Communication, LLC stores or transmits for its customers. The circumstances under which JoVoGo Communication, LLC will disclose such electronic customer communications are when:

it is necessary in order to provide service to the customer;

it is necessary to protect the legitimate interests of JoVoGo Communication, LLC and its customers;
it is required to cooperate with interception orders, warrants, or other legal process that JoVoGo Communication, LLC determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by JoVoGo Communication, LLC and appear to pertain to the commission of a crime.
JoVoGo Communication, LLC disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. JoVoGo Communication, LLC will, however, review, delete or block access to communications that may harm JoVoGo Communication, LLC, its customers or third parties. The grounds on which JoVoGo Communication, LLC may take such action include, but are not limited to, actual or potential violations of JoVoGo Communication, LLC's Acceptable Use Policy.



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